Our Site may also contain links to third party websites that are not owned or controlled by Company. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects Personal Information.
We do not use the Site to knowingly solicit Personal Information or other data from, or to knowingly market to, children under the age of 13. If you are under the age of 13, please do not attempt to register with us at this Site or provide any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under the age of 13, we will promptly delete such information. If you believe we might have any information from a child under the age of 13, please Contact Us.
In order to use the Site, you must register though your account with a third-party streaming website, such as Twitch, YouTube, Mixer and Facebook (each an “Required Platform” and collectively, the “Required Platforms”). As part of such registration process, you have agreed to provide us with certain permissions to receive certain data and information collected by the Require Platform, which is different for each Required Platform. We collect the data and information that we need to authenticate your registration with the Required Platform you are registered with and for you to use the Site, safely and securely, in accordance with the Beta Test Agreement.
In some jurisdictions, such as, without limitation, the EU (as defined herein) and the EEA (as defined herein), we only collect, use or share information about you when we have a valid reason. This is called “lawful basis.” The lawful basis for collection of all information we collect on the Site is one or more of the following:
Examples of legitimate interests include: (1) to ensure that our networks and information are secure; (2) to verify that our internal processes function as intended and comply with legal, regulatory and contractual requirements; (3) to identify and prevent fraud and nefarious activity on the Site; (4) to administer and generally conduct the Company’s business; and (5) to assess users’ interactions with the Site and provide support in connection therewith.
Since you register through a Required Platform, we will receive data and information from the Required Platform. We do not accept all data or information that is provided by the Required Platform, but we do accept Personal Information, including the following:
You can provide information (including Personal Information) to us on our Site through other means, including:
We collect certain information automatically as you use our Site, using both the products listed below and a product called Segment and Intercom. This includes information such as:
The information above is collected primarily through our use of Google Analytics to help analyze how users use the Site. The Google Analytics tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Site and to compile statistical reports on website activity for Company. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as https://google.com/analytics/learn/privacy.html.
We may use “pixel tags,” also known as “web beacons,” which are small graphic files that allow us to monitor the use of our websites. A pixel tag is a type of technology placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies. A pixel tag can collect information such as the IP (Internet Protocol) address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server.
As described above, we collect information (including Personal Information) from you so that we can provide products and services to you through the Site, and provide information that you request from us. We use your Personal Information to register and service your account and to manage the Site. We may send you information about our products and services, and new offerings. We may send you information about surveys, sweepstakes, promotions, and contests, as well as newsletters or other communications. We may contact you to protect the security and integrity of the Site and the Company and to improve and customize our service and product offerings and Site.
We may use third party service providers, such as Intercom.io, Braintree or Payment Rails, to, without limitation, help host our Site, send out email updates about the Site, provide marketing and advertising services for us, remove repetitive information from our user lists and, if you are a party to an Outside Company Agreement, process payments. These third party service providers will have access to your Personal Information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of such information to helping us provide the applicable service. We also may use demographic information to better understand our customers and improve our products and services.
We will share information (including Personal Information) with third party companies, organizations or individuals outside of the Company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
You can access and update certain information we have relating to your online account by signing into your account and going to the Account Settings section of our Site (“Account Settings”). If you have questions about Personal Information we have about you or need to update your information, you can Contact Us.
If you would like to request to review, correct, restrict or delete Personal Information that you have previously provided to us, if you would like to object to the processing of Personal Information, or if you would like to request to receive an electronic copy of your Personal Information (to the extent this right is provided to you by applicable law), you can Contact Us. We will respond to your request in accordance with the applicable law that governs the collection, use and deletion of your data and information. Any requested deletion will be as comprehensive as possible but is always subject to issues outside of our control, including applicable regulations and laws, your actions and the actions of third parties.
You can opt-out of receiving marketing and promotional e-mails from Company by using the opt-out or unsubscribe feature contained in e-mails you receive from the Company. You can opt-out of receiving Company newsletters by using the opt-out or unsubscribe feature contained in e-mails you receive from the Company.
You can also close your online account from within the “My Profile” tab in Account Settings. If you close your account, we will no longer use your online account information or share it with third parties.
It is important to note that we may retain a copy of the information for archival purposes and to avoid identity theft or fraud.
You also have the right to lodge a complaint with the supervisory authority of your habitual residence, place of work or place of alleged infringement, if you consider that the processing of your Personal Information infringes applicable law.
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted and we strongly advise you not to communicate any confidential information through these means.
Certain users of the Site (such as, without limitation, users in California, the European Union (“EU”) or the European Economic Area (“EEA”) may have additional Personal Information rights and choices based on where they live. For example, certain users may have the following rights with respect to their Personal Information:
Under California’s “Shine the Light” law, California residents who provide Personal Information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2020 will receive information regarding 2019 sharing activities).
To obtain this information, please send an email message to [[email protected]] with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
The Site is operated and managed on servers located and operated within the United States, even if directed to residents in countries and jurisdictions outside of the United States. If you are using our Site out of the United States, your data and information is collected in the country in which you are located and is transferred to the United States or another country where our servers are located.
The Company will comply with all applicable GDPR privacy rights. For information submitted using the Site, the Company is the “data controller,” as defined under GDPR. In accordance with GDPR, as a data subject you will be accorded with any applicable rights under GDPR. To learn more about your GDPR privacy rights, visit https://eugdpr.org/the-regulation/. Further, you can find a list of EU data protection authorities at: https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-are-data-protection-authorities-dpas_en.
Some countries that are not members of the EEA are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, including by ensuring that the recipient is bound by EU Standard Contractual Clauses, to protect your personal data. You can find a copy of these measures at: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en. A list of EU data protection authorities is available at: https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
If you are a resident of Canada, Canadian law may provide you with additional rights regarding our use of your Personal Information. To learn more about your Canada privacy rights, visit https://www.priv.gc.ca/en/.